Brand Overview
Secret Slots is a relatively new online casino that has quickly gained popularity among gamers due to its attractive bonus offers and user-friendly interface. The brand claims to offer an extensive range of games, including slots, table games, and live dealer options, sourced from some of the most renowned software providers in the industry.
Upon closer inspection, it appears that Secret Slots is part of a larger network of online casinos operated by ProgressPlay Limited, a Malta-based company licensed under secret slots casino bonus the jurisdictions of both Malta Gaming Authority (MGA) and UK Gambling Commission. This regulatory framework ensures that the brand adheres to strict standards regarding player protection, fairness, and responsible gaming practices.
Registration Process
The registration process at Secret Slots is remarkably straightforward and can be completed in just a few minutes. The process begins with selecting an existing language from the menu options available on the website, which currently includes English, French, German, Italian, Swedish, Norwegian, Greek, Portuguese, Spanish, Turkish, Polish, Russian, Japanese, Chinese, Finnish, Dutch, Arabic, Romanian, and Hungarian.
After choosing a language, users can navigate to the “Register” section and fill out a comprehensive registration form. The form requires players to input basic personal information, including name, email address, username, password, date of birth, and phone number. Additionally, customers are required to agree with the casino’s terms and conditions.
Account Features
Upon successful completion of the registration process, users gain access to their Secret Slots account features. These include the ability to manage profile settings, deposit/withdraw funds, monitor gaming activity, and view loyalty points earned through participation in games.
Users can also set limits on deposits or losses by activating self-exclusion tools or implementing spending restrictions. The brand also allows customers to store their payment information securely for future transactions and offers a “save account” feature that preserves the user’s settings even after exiting the platform.
Bonuses
Secret Slots is renowned for its bonus promotions, which are designed to attract new players while rewarding existing ones for continued loyalty. One of the primary attractions for gamers at Secret Slots is the welcome package, consisting of three consecutive deposit bonuses totaling up to £200 with 20 extra spins on each occasion. The first deposit bonus amounts to a 100% match-up to $/€50, plus 10 free spins.
Existing customers are eligible to participate in numerous promotional campaigns that include reload offers, cashback schemes, and tournaments with guaranteed jackpots exceeding €25,000. Some promotions require specific game contributions or turnover requirements before winnings can be withdrawn.
Payments and Withdrawals
The financial aspects of online gaming at Secret Slots involve multiple secure payment options catering to international users. These methods include Visa Electron, Maestro, Mastercard, Skrill (Moneybookers), Neteller, Paysafecard, PayPal, Trustly, Sofort Banking, Zimpler, and MobilePay.
Minimum withdrawal limits range from €10 (ecoPayz) to €20 (Skrill or Neteller). Maximum deposit amounts for a single transaction are $/€ 30. Secret Slots charges an administrative fee of 2% for all credit/debit card transactions exceeding $/€1,000 within the same calendar week.
Game Categories
Secret Slots features over 600 high-quality games from leading developers like Microgaming, NetEnt, NextGen Gaming, and NYX Interactive Gaming. Games are organized into the following categories:
- Classic
- Fruits & Sevens
- High-Roller
- New Releases
- Progressives (Jackpots)
- Slots
The slots section is extensive with numerous titles offering between 25-100 paylines.
Software Providers
While not all providers available, notable suppliers contributing games to Secret Slots include:
- Microgaming (MGM) – known for their famous progressive slot Mega Moolah
- NetEntertainment AB – famous for Starburst and Gonzo’s Quest slots
- NextGen Gaming – offers exciting 3D graphics in many of its titles
Games at the casino are subject to rigorous testing by third-party audit firms like eCOGRA, which verify fairness and randomness.
Mobile Version
Secret Slots is compatible with iOS (9.0) and Android devices running OS version 4 or higher. Mobile users can access a condensed version of the website through their device’s default browser, offering on-the-go gaming opportunities across various locations worldwide.
The mobile interface includes most game categories from desktop and a range of additional features like Live Chat support for quick assistance during gaming sessions. Users with Android devices may require permission to install apps from unknown sources due to Google Play Store restrictions.
Security and License
Secret Slots adheres to current online gaming legislation by being fully licensed under the MGA (Malta Gaming Authority) license number: C43477, and has a remote operating license granted by UK Gambling Commission.
User account data is encrypted using SSL (Secure Socket Layer), ensuring confidentiality when entering payment information or handling other sensitive transactions. Additionally, players’ access to funds in their accounts is restricted if there are any doubts about the player’s identity or suspected fraudulent activity on the account.
Customer Support
Secret Slots employs a team of professionals available for support through various channels:
1. Live Chat – accessible 24/7 with an average response time under 30 seconds
2. Phone – Customer Service: +44 (0) 800-9808-784. Available Monday-Sunday between 08:00 and 22:00 GMT.
3. Email support@secretslots.com, answered promptly within the same business day, if at all possible.
The FAQ page offers comprehensive information on frequently encountered issues like lost login passwords or how to claim bonuses. It also provides details about banking and customer verification procedures, which new players may find informative before initiating registration processes with any online gaming site they wish to try out.